Effective Date: February 22, 2026

Thank you for shopping at Kalvon Cuir. We take pride in the quality of our leather garments and accessories. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return if:

  • The item was purchased within 30 days of delivery
  • The item is unused, unworn, and in original condition
  • All original tags, packaging, and labels are attached
  • The item is not damaged due to misuse or normal wear

Items that do not meet these conditions may not be eligible for a refund.

2. Non-Returnable Items

The following items are non-refundable and non-returnable:

  • Final sale or clearance items
  • Gift cards
  • Customized or made-to-order products
  • Items damaged by improper use
  • Items returned without prior approval

3. How to Request a Return

To initiate a return:

  1. Email us at info@kalvoncuir.com
  2. Include your order number and reason for return
  3. Attach photos if the item is damaged or defective
  4. Wait for return authorization instructions

Returns sent without prior approval may not be accepted.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service.
  • We are not responsible for lost or stolen return packages.
  • Return instructions and the return shipping address will be provided after your return request is approved.

5. Refunds

Once we receive and inspect your returned item:

  • You will be notified via email about approval or rejection.
  • Approved refunds will be processed within 5–10 business days.
  • Refunds will be issued to the original payment method.
  • Original shipping charges are non-refundable (unless due to our error).

Depending on your bank or credit card provider, refunds may take additional time to appear in your account.

6. Exchanges

We only replace items if they are:

  • Defective
  • Damaged
  • Incorrectly shipped

If you need an exchange, contact us at info@kalvoncuir.com.

7. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the issue
  • Keep original packaging

We will arrange a replacement or full refund at no additional cost to you.

8. Order Cancellations

  • Orders may be canceled within 24 hours of placement.
  • Once an order has been processed or shipped, it cannot be canceled.

9. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again
  2. Contact your credit card company
  3. Contact your bank

If you’ve done all of the above and still have not received your refund, please contact us.

10. Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Kalvon Cuir
Website: https://kalvoncuir.com
Email: info@kalvoncuir.com
Phone: +1 (339) 532-0563